All stated fees are actual post office prices. Shipping Fees are Nonrefundable |
| Notifications | You'll receive a letter of confirmation and a receipt number via Email once your package has been shipped. |
Lost
&
Misdirected Packages
| CJI is not responsible for lost or misdirected packages. However, we will assist you as much as possible to help recover your items. Please be patient. The package more than likely is delayed due to international customs screenings which we (CJI) do not have any control over.
The post office will not investigate your case until 1 month after the shipping date. Your package must be missing for a full month before an investigation on their behalf takes place.
CJI will pay the investigation fees as an act of good faith. It is our desire to establish and maintain good relations with all customers. If in fact your package is lost, the post office - not CJI - will handle the case. |
| Damages | CJI is not responsible for damages at the hands of careless postal workers. Please report damages to your local post office customer service representative. |
Express Shipping Fees 
|
| Express International Flat Rates | Small Packages - 0 - 249 Grams: $35.00 USD Med. Packages 250 - 499 Grams: $40.00 USD | Large Packages over 500 Grams $60.00 USD |
Track Express Packages | Express Transit Time: 2 - 5 Days EMS Track & Trace E-Mail EMS Customer Service Or Call: + 966 51 234 5678 051 234 5678 |
| Air Mail |
Economy Shipping Fees & Delivery | Large Packages | $40.00 USD Flat Rate 1 kilo + | World Wide Shipping 12 - 14 Days (30 days max.) |
| Medium Packages | $16.00 USD Flat Rate 501- 999 Grams | World Wide Shipping 12 - 14 Days (30 days max.) |
| Small Packages | $5.60 - $15.00 USD Flat Rate (pending weight at time of checkout). 0 - 500 Grams | World Wide Shipping 12 - 14 Days (30 days max.) |
Packages: Provided by Concealed Jewel Inc. Free of Charge |
| Economy Air Mail Tracking | Economy tracking is not available at this time. We will provide updates once the system has been restored. |
Post Office Customer Service | Tele: 1 800 124 4242 or 966 1 407 2130 Press 2 for English Email |
Need Assistance. CJI is here to help. Contact us |